Mac & drive data recovery.
Failed drive, dead Mac or deleted files? We can help get your data back.
Losing your photos, documents and work is stressful. Our certified technicians recover data from failed SSDs and hard drives, water-damaged Macs, dead machines and deleted or formatted files — in a clean, careful process.
- Failed & clicking drives
- Water-damaged storage
- Deleted & formatted files
- No data – no fee
Apple Certified Technicians
Whether a drive has failed, a Mac won’t boot, or files were deleted by accident, don’t keep using the device — it can overwrite what’s recoverable. Bring it to us and our certified technicians will assess your options first, before any work.
What we can recover
From single drives to water-damaged Macs.
Failed SSDs & hard drives
Drives that won’t mount, click, or are no longer detected.
Water-damaged storage
Data from Macs and drives affected by liquid.
Dead or non-booting Macs
Recover files from a Mac that won’t power on or boot.
Deleted & formatted files
Accidentally deleted, erased or reformatted data.
Corrupted files & macOS
File-system corruption and failed macOS updates.
External drives & RAID
USB, Thunderbolt and multi-drive RAID storage.
How it works
1. Contact us
Tell us the device and what happened. We’ll tell you the safest next step.
2. Ship your device to us
Post your Mac or drive in to us or drop it off — we’ll confirm on arrival.
3. Assess & quote
Our certified technicians assess what’s recoverable and send a clear quote before any work.
4. Recover & return
We recover your data, return it to you, and send your device back.
Trained, certified, and Melbourne-based.
If we can’t recover your data, you don’t pay the recovery fee.
Your files are handled securely and never shared.
Careful, methodical handling to protect fragile drives.
Common questions
Do you offer a warranty on repairs?
Yes — all our repairs come with a 6-month warranty.
Do you use original or third-party parts?
We have access to both — genuine Apple original parts and high-quality third-party parts — so we can match your needs and budget.
Who pays for shipping?
Shipping is paid by you. We use Australia Post, and our shipments aren’t insured by default — if you’d like extra insurance, let us know in advance and we’ll arrange it.
Who repairs my device?
Your device is repaired in-house by our Apple Certified technicians, with years of experience repairing Mac products, in our full-service department in Melbourne, VIC.
Do you need my password?
Generally no. The main exception is data recovery, where it may be required. We take your privacy very seriously and follow all applicable privacy laws.
Will you delete my data?
No — we don’t delete your data and we do our best to keep it safe. That said, we can’t take responsibility for any data loss, so please keep your own backup where possible.
Lost important data?
Don’t keep using the device — contact our certified technicians and we’ll assess what can be recovered before any work.