Built specifically to easily remove broken 3.5mm headphone plugs from jacks.
The cylindrical shape allows the tool to be inserted in between the jack housing and the broken piece, physically isolating the piece from any friction against the jack walls. At the same time the split in the cylinder allows for manufacturing differences and acts as a kind of cylindrical pliers to grip the broken piece.
This tool is designed for repair professionals, and will pay for itself with the repair of a single device. With careful use it can survive to repair many devices. Be sure to do research into proper use techniques before using.
First, try to shake off any loose pieces from the broken headphone plug that may fall off the jack.
Try pushing the GripStick into the device by hand. If pushing it by hand does not work, try to very lightly and slowly tap it in. It should go in about the same length of a headphone plug. Don't push it in too far as it could bend the tip.
If your plug broke in such a way it left the cylindrical metal shell inside the jack, make sure the tip of the GripStick does not get caught on the inside of the cylinder shell, as it will never work if it does.
IMPORTANT: Do not twist the GripStick when either pushing it in or pulling it out.
It may help to hold the device with the headphone jack upside down while pulling the GripStick.
Make sure you get all of the broken piece out. If you only got part of it and then push a headphone plug into the jack, it could cause damage.
When pulling the GripStick out, try pinching the GripStick with your fingers as you pull. This will help grip the broken piece and pull it out. Pinch the GripStick closest to the device as possible. If this does not work, you may need to use a pair of pliers (preferably needlenose) and grip and pinch, again closest to the device as possible, as you slowly pull out. In some devices you may have to pinch with significant pressure. If you bend the GripStick when squeezing that should be fine as long as you make sure it is in all the way.
Note: Depending on how the headphone plug was broken off in the device, it may not be possible to be removed without disassembling the device and therefore the GripStick would not work in that situation. Also,the jack connectors could have been damaged when the plug was initially broken off in the device and even if you get the broken piece out, the headphone jack may be damaged.
This tool comes with no guarantees implied or expressed and should be considered a single-use tool.
Link to Manual
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Macfixit Australia is an Australian owned and operated business based in Melbourne, Victoria and we've been operating since 2005.
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